Introducing a new and improved returns process, making it easier than ever before to shop Splendid online.
To initiate a return, simply visit our online return portal, where you can print a FREE prepaid return label. Then package the items for return and ship back via UPS. Already threw away your packaging? Don't have a printer? Not to worry. Within the portal you'll also have the option to bring your item(s) to a local UPS store and they'll package it for you for just $1.50.
International customers may return merchandise by any traceable method at their own expense. We recommend using UPS who will provide a tracking number to ensure your package does not get lost. Packages must be returned prepaid. We do not accept COD. Please use the following mailing address:
Splendid Online Returns
15971 Santa Ana Ave
Fontana, CA 92337
Returning a gift order? Please email us at customercare@Splendid.com for assistance.